If you are having trouble accessing the Psychotherapy Networker website or following the links in our e-mails, please find your browser below, and follow the instructions to clear your cache and delete cookies. This should also correct 404 errors and “too many redirects” errors.

FIREFOX

Clearing the Cache

Go up and click on the “Tools” Menu,
pull down and click on “Clear Recent History…” (if using Windows), or,
pull down and click on “Clear Private Data…” (if using Mac OS);
then, check off by “Cache” only,
followed by clicking on “Clear Now, [Windows]”
“Clear Private Data Now, [Mac OS],”
or simply pressing Enter or Return.

Deleting Cookies

Go up and click on the “Tools” Menu,
pull down and click on “Clear Recent History…” (if using Windows), or,
pull down and click on “Clear Private Data…” (if using Mac OS);
then, check off by “Cookies” only,
followed by clicking on “Clear Now, [Windows]”
“Clear Private Data Now, [Mac OS],”
or simply pressing Enter or Return.
[This will erase ALL Cookies]

**Note: Additionally in Firefox for Mac,
you may go up to the “Firefox” Menu,
pull down and click on “Preferences,”
select the “Privacy” Pane,
click on “Show Cookies…;”
then, select “psychotherapynetworker.org,”
followed by clicking on “Remove Cookie.”

INTERNET EXPLORER

Clearing the Cache

In the upper right of your window click on “Tools,”
pull down and click on “Delete Browsing History…;”
then select “Delete Files,” listed under “Temporary Internet Files.”
When prompted by the pop-up, click “Yes,”
then click “Close” to close the dialogue box.

Deleting Cookies

In the upper right of your window click on “Tools,”
pull down and click on “Delete Browsing History…;”
then select “Delete Cookies,” listed under “Cookies.”
Select “Yes” when prompted by the pop-up,
then click “Close” to close the dialogue box.
[This will erase ALL Cookies]

SAFARI

Clearing the Cache

Go up and click on the “Safari” Menu,
pull down and click on “Empty Cache;”
then click “Empty,” or simply press Return.

Deleting Cookies

Go up and click on the “Safari” Menu,
pull down and click on “Preferences,”
select the “Privacy” Pane,
Under where it says “Cookies and other website data” click the a small button that says “Details…”
Then search psychotherapynetworker.org and select anything about psychotherapynetworker.org and click remove.

[You may also delete ALL Cookies by clicking on “Erase All”]

GOOGLE CHROME

Clearing the Cache

Click on “Tools” Menu (wrench icon),
pull down and click on “Options,”
then, choose the “Under the Hood” tab,
click the “Clear Browsing Data” button,
select the “Empty the Cache” checkbox.

Deleting Cookies

Click on “Tools” Menu (wrench icon),
pull down and click on “Options,”
then, choose the “Under the Hood” tab,
click “Content Settings” in the “Privacy” section,
click the “Cookies” tab in the “Content Settings” dialog box,
click “Show Cookies and Other Site Data,” then click “Remove All.”