If you are having trouble accessing the Psychotherapy Networker website or following the links in our e-mails, please find your browser below, and follow the instructions to clear your cache and delete cookies. This should also correct 404 errors and “too many redirects” errors.

FIREFOX:

Clearing the Cache

1. At the top of the Firefox menu, click the “Edit” menu and select preferences.

2. Select the “Advanced” panel.

3. Click on the “Network” tab.

4. In the Cached Web Content session, click “Clear Now.”

Deleting Cookies

1. At the top of the Firefox menu, click the “Edit” menu and select preferences.

2. Select the “Privacy” panel.

3. Click “Show Cookies.”

4. Search psychotherapynetworker.org and and select all cookies by pressing “Shift” + “End.”

5. Click “Remove cookie.”

INTERNET EXPLORER:

Clearing the Cache and Deleting Cookies

1. On the right side of the window, click on the gear icon or the “Tools” menu.

2. Click “Safety,” and then “Delete Browsing History.”

3. In the window that appear, uncheck all options except the ones labeled Temporary Internet Files and website files and Passwords.

4. Click “Delete.”

NOTE: this will erase ALL cookies

SAFARI:

Clearing the Cache

1. At the top of the Safari menu, click the “Safari” menu and select “Empty Cache.”

2. Click “Empty.”

Deleting Cookies

1. At the top of the Safari menu, click the “Safari” menu and select “Preferences.”

2. Select the “Security” icon.

3. Click “Show cookies.”

4. Search psychotherapynetworker.org and select all cookies.

5. Click “Delete.”

CHROME:

Clearing the Cache and Deleting Cookies

1. On the right side of the window, click on the 3 parallel lines icon, called the Chrome menu.

2. Select “Tools” or “More Tools” and click “Clear Browsing Data.”

3. In the Menu that appears, make sure the time option is “Until the end of time.”

4. Check “Clear browsing history,” “Clear download history,” “Delete cookies and other site data,” and “Empty the cache.”

5. Click “Clear browsing data.”

NOTE: this will clear ALL browsing data

Leave a Reply

Comments are closed.